Reachable, professionally.

Business Telephony

Telephony is often the first impression a customer gets. We build a VoIP setup that routes calls sensibly, follows your opening hours and works the same at the desk, at home and on the road.

VoIP desk phone with a colour display set up by ICNT

What is included

Everything required to make it work, and keep it working.

  • VoIP numbers, porting and provisioning
  • Interactive menus and call groups
  • Queues, forwarding and voicemail to email
  • Desk phones, headsets and softphone apps
  • Call reporting when you need visibility

The work in practice

Business Telephony, seen up close.

VoIP desk phone on a reception desk
Desk phones, softphones and mobiles on one number plan
Employee taking a call on a business desk phone
Calls routed the way your business actually works
Support console showing device status on a large monitor
Every device, site and alert on one console
Two ICNT technicians walking through a client's retail building
A familiar team on site, not a rotating cast of strangers
01

Map the flow

Who should be reached, when, and what happens if nobody answers.

02

Configure

Menus, groups and hours built and tested before go-live.

03

Adjust

Changes to routing are a phone call, not a project.

Good to know

Can we keep our numbers?
Yes. Porting is part of the migration and is planned to avoid downtime.
Does it work remotely?
Same extension on desk phone, laptop and mobile.
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